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Frequently Asked Questions
What is included in the HEMPER Box each month?
Each HEMPER Box includes a themed glass bong designed around that month’s concept, along with a curated bundle of smoking accessories such as rolling papers, pre-rolled cones, filter tips, hemp wraps, and lighters. Every box is built to provide a complete, ready-to-use setup.
How does the monthly theme work?
The HEMPER Box features a new theme every month, released on the 1st. Each theme includes a unique bong design and matching accessories. Themes are limited-run and rotate monthly, so each box offers a different collectible experience.
How much do you save with the HEMPER Box?
The standard HEMPER Box is priced at approximately 60% off the combined retail value of the bong and included accessories, making it a cost-effective way to build a full smoking setup each month.
When am I billed for my subscription?
Subscriptions renew automatically based on your billing cycle. After your initial purchase, you will be charged on a recurring monthly basis unless you modify, skip, or cancel your subscription through your account settings.
Can I skip or cancel my HEMPER Box subscription?
Yes. You can skip a month, pause, or cancel your subscription at any time through your account dashboard. Changes must be made before your next billing date to avoid being charged for the upcoming box.
When does my HEMPER Box ship?
Monthly boxes typically begin shipping shortly after the start of each month once the new theme is released. Shipping timelines may vary slightly depending on order volume and fulfillment timing.
A glass piece arrived BOA. Broken on arrival. I immediately notified Hemper and sent pictures. Then without delay, I received a tracking number for a replacement. Processed fast. Shipped fast. Thank you Hemper. That's the way to do it.