Hemper Subscription Agreement

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Registration and Membership

Monthly subscription boxes for HEMPER CO™, The Hemper Core Box subscription, and The Hemper Pack subscriptions are shipped to your address at the address you provided. You may receive emails regarding your account or promotions for special offers, including third party offers. Please note that you may cancel at anytime BUT if you've already been billed for the current month, you'll still receive this month's order and your cancellation will be effective for the next billing cycle. You also have the option to change the frequency of shipments to every 2 months or every 3 months based on your preference! In addition, you can pause your subscription, which means your future orders will be skipped until you resume your subscription.

Your Subscription Contract

By purchasing any subscription, you acknowledge that your subscription has an initial and recurring payment feature and you accept responsibility for all recurring charges prior to cancellation. Your subscription will be automatically stay active unless it is canceled. To cancel your subscription at any time, you must do one of the following at least 48 hours prior to your next scheduled renewal date to avoid charge: login to your customer portal at Hemper.co or email support at cx@hemper.co. All subscriptions that are started between the 16th and the last day of any given month will automatically have their renewal date moved to the 15th of the following subscription period. If you subscribe outside of these periods, your renewal date will be your actual sign-up date. If you cancel your subscription after receiving your monthly confirmation email, you’ll still receive this month’s box and your cancellation will be effective for the next billing cycle. Likewise, you will not be eligible for a prorated refund of any portion of the subscription fee paid for the the-current subscription period. We reserve the right to revoke your subscription at any time. If you aren't interested in receiving that month's box, as an alternative we can send a store credit gift card! Please keep in mind that we can only cancel the order if the shipping label has not been created.

Billing and Payments

By starting your HEMPER subscription and providing or designating a payment method during signup, you authorize us to charge you on a recurring monthly/2-monthly/3-monthly (depending on your chosen subscription package) subscription fee at the current rate. We reserve the right to adjust pricing for our subscriptions in any manner and at any time as we may determine in our sole and absolute discretion. Except as otherwise expressly provided for in these Terms of Service, any price changes to your subscription will take effect following email notice to you.

As a Member, you agree to the following benefits and Terms:

You must provide us and keep us up to date with accurate contact and payment information, including name, shipping address, and credit or debit card number. We save your payment information for ease of future shipments and charges. All such personal information is subject to the Privacy Policy. You are responsible for any fees or charges your issuing bank or credit card provider may charge you. Any account changes made after receiving the order confirmation email will become ONLY EFFECTIVE for the following month, not the current month’s order.

In an effort to get orders to our awesome subscribers as soon as possible, we begin processing shipments prior to the signup cutoff. As a result, all address updates must be made within 48 hours prior to the subscription renewal date (see "Your Subscription Contract" above for renewal date information) to ensure they are correctly reflected on your shipment. Our shipping service does not include forwarding your mail to an updated address. Any forwarding fees incurred will not be reimbursed or credited to your subscription.

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Freeze Pipe

The Freeze Pipe – a next-generation recycler

Colder than Ice and Twice as Nice

Who Is Freeze Pipe?

We would be remiss if we didn’t first introduce you to the team behind the “Freeze Pipe” itself. The company, sporting the same name as it’s iconic and innovative bongs and recyclers, is a premier maker of all things glass pipes, bubblers and bongs.

Their ‘claim to fame’ as it were, is the invention of a bong that is said to deliver the COLDEST, SMOOTHEST, pulls on the planet…and perhaps in the universe (TBD).

What’s Cooler than Being Cool? – ICE COLD!!!

Yeah, we’re dropping some old school Outkast on you today. But with good reason. You see, the Freeze Pipe doesn’t leave much up to the imagination.

Living up to its namesake, the Freeze Pipe utilizes and unique combination of glycerin coils, engineered to cool down vapor by over 300 degrees.

Yeah, 300. For those of you with sensitive lungs or throats that scream at the thought of a hot rip off of ‘ol faithful, this pipe is a literal godsend.

Glycerin Sounds Dangerous…what’s up with that?

Here at Hemper, we’re all about user safety, and we’d never bring to our store shelves anything that could harm our customers.

Turns out, Glycerin is in a lot of the food items you already drink and eat regularly (most notably in foods like breakfast cereals, pasta, baked goods, pre-cooked rice, and sweeteners).

Glycerin is a non-toxic gel-like substance, approved by the FDA for use in foods and considered safe for human consumption. But the cool thing about it, is that Glycerin freezes QUICK and stays cooler than water for longer periods of time. 

Oh, and did we mention it is 100% ORGANIC? 

Enter, The Freeze Pipe Bong Dual

Get ready for the coolest hits you’ve ever had in your life, and kiss lung and throat irritation goodbye. Not to mention this is the PERFECT bong for the hot summer months when taking a warm rip is even more uncomfortable.

Double Glycerin Chambered BEAST

Featuring not one, but TWO percolators and dual glycerin chambers, each pull from this bong is smooth as silk and cool as a winter’s eve.

Gentle, Yet Powerful

This bong delivers, melding powerful rips with a smooth finish that those with sensitive lungs rave about. Enjoy more of your herb without coughing up a lung or dealing with a sore throat.

The Ideal Companion for Concentrates

Concentrates are often burned at higher than usual temperatures, making them increasingly uncomfortable. Not to mention they are, well, CONCENTRATED. This can be a bit harsh on the old pulmonary system. With a highly compatible 18mm bowl size, this bong is capable of being outfitted with most quartz bangers or use with an e-nail adaptor bundle.

What Types of Freeze Pipes are Available At Hemper?

We thought you’d never ask. Let’s take a look at our selection of freeze pipes and associated accessories to make sure you have everything you need.

Freeze Pipe with Honeycomb BowlThis straight pipe takes the convenience and reliability of a regular glass pipe and combines it with the cooling power of a glycerin frozen chamber capable of reducing the heat of your pull by up to 300 degrees less.

Freeze Pipe Bong – Leverage nature’s own best filtration system (water), combined with the cooling power of a glycerin spiral chamber and you have a 1-2 punch that’s hard to beat.

Freeze Pipe Dual Bong – Everything you love about the freeze pipe bong x2. Standing 20” in height, this bong features TWO glycerin cooling chambers and a dual percolator system for unparalleled filtration and cooling.



Once you try a Freeze Pipe you’ll never look back. Change everything you thought you knew about smoking herb and experience smoothness like never before.

Here To Help

Have a question? You may find an answer in our FAQs or you can also contact us:

Customer Services

Mon-Fri: 9:00am - 5:00pm EST

Hemper Box

How Does It Work?

Pick Your Box
Choose Your Frequency
Complete Order
Manage Account Online

What's In the Box?

$100+ Value For Only $39.99

1 NEW Premium Glass Bong
1 NEW Premium Glass Bong
9+ Premium Smoking Accessories
9+ Premium Smoking Accessories

Delivery Frequencies

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Monthly, Every 2 or 3 Months
Monthly, Every 2 or 3 Months

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Online Premium Glass & Smoking Accessories

Curated Marketplace With Only Premium Goods
Curated Marketplace With Only Premium Goods