HEMPER - Chinese Takeout XL Bong 9"

So I originally bought this piece and was very excited about it until it got here. Unfortunately, there was a bit of a crack in it upon opening it. Now, it didn't hinder functionality but like, who wouldn't want that rectified, right? So I opened a claim with the shipping protection and sent pics. Within a day my brand new piece was shipped! This one came in perfect. I love Hemper and the way they handle customer service. Hey man, I've broken pieces walking from one room to the next so ya gotta just understand these things happen, especially cross country. Love you guys, I will never stop buying :)

Quality piece for sure, smooth but huge rippers! Just get the chop sticks messed up sometimes hahaha keep up the awesome work Hemper!

The bong came damaged in transit(one of the chop sticks piece was already broken), got a replacement unit super fast but it also came with another chopsticks part broken. Dallas(customer service rep) was the MAIN reason for the 5 stars rating because of how professional and quick/efficient response he gave me. Dallas got me right super fast!!! You’re the man dude!!!